25 of the Latest Pro Blog Posts to Master Social Media for Business
This is a guest blog post written by Andrea Hewett, Social Media Business Director for Holt Marketing and Management Services, Inc. Recently, I wrote a post featuring 19 AMAZING social media authorities who were kind enough to share their processes with us on how to build connections, nurture those connections, ...
Customer Service Issues: How to Resolve Complaints in Four Steps
You may have heard of the saying “Good news travels fast. Bad news travels faster.” This can become apparent in word-of-mouth comments regarding your Customer Service. However, now that information is being spread and monitored in different ways, researchers are discovering new rules. By scanning people’s brains and tracking their ...
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